Head of Operations

Permanent employee, Full-time · Eindhoven

Job description

Head of Operations 


Are you a strategic thinker? Do you consider yourself an excellent leader who can discover the more efficient ways to run the business? Are you competent and able to plan many kinds of operational activities? Do you have an analytical and strategic mindset? If yes, this could be the right position for you!


Who are we?


Datenna is the most unknown world-famous Dutch data intelligence company, providing insights to governments worldwide. We collect massive data about the Chinese economy, process it, store it, analyze it and make it accessible and insightful in our own interactive China Economic Intelligence SaaS platform.

Our data and insights are unique in the world and are picked up by international media, for example by the Wall Street Journal and most recently on CNBC, Reuters and FD. For example, look at: https://dtn.ai/fdiradar .


Who are we looking for?


As the Head of Operations, you will organize and oversee the daily operations of Datenna, ensuring that the organization is managed and performing efficiently and effectively. You will have an extensive responsibility that requires knowledge of various company processes. Your goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success. You will be formulating strategies, ensuring regulatory compliance. You should also be able to design policies and ensure that customer service is up to standard. You must have strong business acumen, as well as a commitment to productivity. Ultimately, a competent Head of Operations should ensure staff productivity. 


These are your main responsibilities 


  • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.
  • Plan, monitor, and analyze key metrics for the performance of the operations to ensure efficient and timely completion of tasks
  • Together with our managers and project teams, manage resources, time, and need to achieve the targets, matching available resources with desirable projects
  • Managing the HR and Finance teams
  • Creating strategies with senior management, department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
  • Manage contract and relations with vendors, lawyers, partners, and other stakeholders
  • Oversee the implementation of technology solutions throughout the organization
  • Implementing effective processes and standards, ensuring that the legislative regulations are followed
  • Developing policies that will be compliant with the business strategies of Datenna
  • Managing process that aligns (both vertically and horizontally) the organization functions and activities with its strategic objectives
  • Drawing an annual plan to develop precise goals, actions, timelines, responsibilities, and measures
  • Overseeing compliance with established regulations
  • Reporting operational progress and suggest improvements
  • Work closely with human resources to lead the team with integrity and establish and maintain a trusting, inclusive, and productive environment
  • Evaluate risk and lead quality assurance efforts
  • Reports directly to the CEO





  • Master’s degree in Business Administration, Computer Science, or relevant field
  • 7+ years of experience in a similar role
  • Proven experience as Head of Operations, Operations Director, COO, or similar leadership role (in a Software Company is a plus)
  • Proven ability to develop innovative solutions for increased productivity
  • Experience with Budget and Business plan development
  • Excellent organizational skills and attention to detail
  • Outstanding communication, people, and negotiations skills
  • In-depth knowledge of diverse business functions and principles
  • Knowledge or experience dealing with the legal side of running a business (in close cooperation with our lawyers, accountants and more)
  • Expect a screening process





What do we offer you? 


  • A gross salary between € 6,000 and € 7,500 on 40 hours.
  • A pension scheme
  • A personal learning budget
  • A young team of passionate and talented colleagues
  • A nice working environment in the center of Eindhoven - with good coffee from a professional Italian espresso machine
  • Daily freshly prepared lunch
  • Weekly Thursday afternoon drink
  • A Macbook and an iPhone
  • Regular internal presentations where challenges and successes are shared (but no lengthy stories). In other words, a close-knit and efficient team.


Interested? Apply directly via the button below.

About us

Datenna is the world’s leading provider of science, innovation and industry data on China. We strive to minimise the information imbalance between China and the rest of the world. By helping governments be better informed about the Chinese market, better policy decisions can be made and uninformed decision making can be avoided. 

In order to realise this, we use automated data curation processes and algorithms to standardise, correct, link and translate millions of data points. This results in the creation of multiple data platforms that are used daily to make decisions on important China-related topics, such as allow foreign investments or not. 

As more and more governments are using our platforms, we are expending to meet their demands and to realise the creation of even better data platforms. To achieve this, we are looking for experts who thrive in a quick-paced and innovative work environment. 

We are looking forward to hearing from you!
Thank you for your interest in Datenna! Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to hr@datenna.com

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